FAQ2020-11-18T01:18:07+00:00

Can’t find the answer you’re looking for?

Q. How do I buy your products?2022-11-23T23:58:56+00:00

General public: Molmic products can be purchase through our Molmic gallery stores/stockist and interior designers or trade professional.
Please find our list of gallery stores and stockist here.

Trade customers: Register with us as a trade customer if you are an interior designer or trade professional. Please contact your nearest showroom for a registration form.

Q. How can I view your products in person?2022-11-23T23:58:38+00:00

You can view our products at our stockists or showroom. Please find our list of gallery stores and stockist here.

Please contact us at our Melbourne or Sydney showroom if you are looking to see a specific model.

Q. How do I validate my warranty?2016-10-24T23:57:37+00:00

To validate your warranty online click here.

Q. How do I clean the fabric on my Molmic sofa?2020-11-18T01:18:19+00:00

Molmic recommends using only local qualified professional soft furnishing cleaner. For a reputable soft furnishings cleaner in your area please contact the Specialised Cleaning and Restoration Industry Association (SCRIA) on 1800 621 872.

Molmic understands on site dry cleaning or hot water extraction are the two methods appropriate to cleaning upholstery fabric, if your Molmic sofa has a loosecover ensure the covers are not removed for cleaning.

Q. How do I plump my feather fibre cushions?2022-10-07T05:40:33+00:00

A. All feather and fibre cushions need maintenance, watch our how-to video or see our cushion care page!

 

 

Q. How long will I have to wait to receive my new furniture?2022-04-07T00:37:20+00:00

All Molmic product is made to order, and our lead times are subject to workflow demand, fabric availability and other componentry.
At this time, Covid restrictions along with global demands on freight and some raw materials have impacted our general lead-times which may vary from week to week.

Your Molmic Designer or Retailer can advise lead times at placement of your order and updates are provided throughout the journey flow of your order.

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